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Cyber Security Incident Management

Delivery: classroom, hands on, workshop // Duration: 3 days

This course gives participants an in-depth understanding how to prepare and organize incident response capabilities within the organization. Beneath teaching concepts, methodologies and tactics, also reflection of personal experiences will take place. Different exercises to deepen and apply the knowledgetop off the training.


Learning Objectives

By the end of this course, students will be able to:

  • Understand and design Security Incident Management Processes (SIMP)

  • Plan a response strategy to security incidents

  • Take the lead when responding to major incidents / escalations from CDC

  • Fulfill a managing role in CERT or CDC


Course Content

  • Intro and Definitions

    • What are Cyber Attacks?

    • Current Threat landscape - real world incidents

    • Get a common understanding of Cyber defense strategies

  • Security Incident Management Processes (SIMP)

    • Well known SIMP variants

    • From high level SIMP to practical workflow

    • Surrounding and underlying processes

    • 4 Pillars for success: Organization, Processes, Resources, Technologies

  • Organizing Incident Response

    • Security Incident Management in organizational context

    • Who is CERT and what’s his last name?

    • Interfaces to CDC, IT operations and crisis management

    • Threat map

    • Attack kill chain

    • Maturity rating – mind the gap

    • Response strategy and tactics

    • How to get people?

  • Manage the daily incidents

    • Prerequisites for efficient incident response

    • Standardize and automate incident response

    • Doing lessons learned

    • Escalation to 3rd level and CSIRT

  • Handle the extraordinary incidents

    • Plan and establish a CSIRT

    • Handle the incident

      • Incident coordination

      • Advanced monitoring

      • Containment / Immediate actions

      • Forensic Analysis

      • Remediation

    • Doing lessons learned

    • Escalation to crisis


Target Audience

  • Leads of Cyber Security Incidents Response Teams (CSIRT)

  • Managers of CERT or CDC

  • Senior CERT members

  • Senior or 3rd level CDC analysts

  • Senior digital forensics analyst


Pre-requisite for Course Registration

  • Recommendation: Basic know how of IT systems and information security or completed ISH Cyber Security Fundamentals for IT-Pros course

  • Recommendation: Completed ISH Information Security Management course with certification ISH ISMS Specialist ISH ISMS Specialist Diploma

  • Practical experience in dealing with security incidents (CDC or digital forensics)

  • Ability to think abstractive, organization and planning skills


Certification: ISH Cyber Security Incident Manager Diploma

The ISH Cyber Security Incident Manager Diploma provides participants with a broad and detailed understanding of technical and organizational Cyber Security Incidents and Crisis.

Upcoming Session

Dates Location Language Registration fee (plus VAT)


How to get to the ISH Campus?

Address: Südallee 1 85326 Munich, Germany
Phone: +49 (0)89 975 32275

Mit dem Auto- von der A92/München

Orientieren Sie sich an der Beschilderung “Frachtgebaude” unde verlassen Sie die Autobahn. Folgen Sie der Straße nach rechts, Sie überqueren auf der Brücke die S-Bahn Linie. Biegen Sie bei der nächsten Möglichkeitne rechts ab un folgen dem Straßenverlauf über eine langgezogene Rechtsverurve. Fogen Sie der Straße weiterhin bis Sie links abbiegen können. Biegen Sie links ab. Zu Ihrer Rechten erreichen Sie die “Luftpostleitstelle”.

By car - from the A92 / Munich

Follow the signs “Frachtgebaude” and leave the motorway. Follow the road to the right and cross the S-Bahn line on the bridge. At the next opportunity, turn right and follow the road over a long right turn. Continue to follow the street until you can turn left. Turn left. On your right you will reach the “Luftpostleitstelle”.

Mit der S-Bahn / dem Flugzeug

Steigen Sie in die S-Bahn-Linie S8 oder S1 und fahren Sie bis zum “Besucherpark”. Verlassen Sie in die S-Bahn-Station in Richtung Flight- Operations-Center (FOC/Lufthanasa) und folgen Sie am Ende der Treppen nach unten der Straße zu Ihrer Linken bis zum Ende der “Frachtgebäide”. Gehen Sie weiter gerade aus und folgen Sie der Straße nach rechts. Am Ende dieser Straße erreichen Sie die “Luftpostleitstelle”.

By S-Bahn / airplane

Get on the S-Bahn line S8 or S1 and drive to the “Besucherpark”. Exit the S-Bahn station towards the Flight-Operations-Center (FOC / Lufthanasa) and at the bottom of the stairs, follow the road to the left to the end of the “Frachtgebäide”. Continue straight ahead and follow the road to the right. At the end of this street you reach the “Luftpostleitstelle”.

Are events and trainings in English or in German?

Since we want to provide the best trainings and events for “Securing the Global future” we offer our programs in both English and German. You can tell which language the training or event is in by which flag icon is listed next to the title. A British flag for English or the German flag for Deutsch.

Where can I check my ticket order?

You can always check or make changes to your ticket order by using the link in the email you received after you completed your booking. If you don’t have this link anymore, you can request a new mail through our ticketshop.

What hotels are in the area?

While there are a wide range of hotels around the airport we have personally stay at both the Hilton and Hotel Novotel, and find them to be very nice and accommodating.

Hilton Munich Airport

Address: Terminalstraße Mitte 20, 85356 München-Flughafen
Phone: +49 (0)89 97820

Hotel Novotel

Address: Nordallee 29, 85356 München Phone: +49 (0)89 9705130

I have further questions and would like to speak to someone in person, who do I call?

Yes, you can email us at or call us at +49 89 975 32275. We are fluent in English or German.